A proactive IT partnership between Nordlo and Bengt Dahlgren Gothenburg
Close IT partnership
Nordlo began working with Bengt Dahlgren Gothenburg AB in 2019 with the aim of creating a stable and scalable IT environment. The company is part of Bengt Dahlgren, one of Sweden's leading technology consultancies, and have had a clear expansion plan from the start. This, combined with a high growth rate, required a proactive and consultative IT partner that delivers high operational reliability and dedicated user support. Nordlo was chosen, and in 2023, after three years of successful collaboration, the agreement was renewed.
“It has worked very well with Nordlo. It's personal and familiar, whether you're talking to an account manager, technician or support. It permeates the whole of Nordlo,” says Patrick Liljeroth, CIO at Bengt Dahlgren Gothenburg.
“It's personal and familiar, whether you're talking to an account manager, technician or support. It permeates the whole of Nordlo”
– Patrick Liljeroth, CIO at Bengt Dahlgren Göteborg.
A service desk that stands out
The close co-operation has led to good insight into the customer's needs, but also a solid knowledge of the challenges facing the construction industry. Today, Nordlo is Bengt Dahlgren Gothenburg’s full-service IT provider, which means full outsourcing of IT operations, including client management, security services, server operations in Nordlo's own data centre and a highly appreciated service desk. Proactivity, proximity and personal contact have been important since the start, and it is a big reason why the partnership has worked so well.
“It goes without saying that the technology works, but Nordlo's knowledgeable, efficient and personalised service desk is something out of the ordinary. Our frequent dialogue with Nordlo has enabled us to adjust and develop our partnership together over the years. Both our partnership and the delivery have been very good. Together with Nordlo, we're working to become even better.” concludes Patrick Liljeroth.
About Bengt Dahlgren Gothenburg
Bengt Dahlgren was founded in 1952 and is today one of Sweden's leading independent engineering consultancies, helping clients through the entire building process, from the conceptual to the management stage. The group is active throughout the entire building process and consists of seven companies and over 600 employees who operate throughout Sweden and internationally. They have also been named the industry's best employer several times over. Read more about Bengt Dahlgren.