HomeEdsbyn Senab ensures efficient operational solutions with Nordlo

Edsbyn Senab
ensures efficient
operational solutions
with Nordlo

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High operational reliability throughout the country and a knowledgeable service desk with short lead times - these were key components when Edsbyn Senab began the procurement process for a new IT partner. Nordlo won the tender and is now a full-service provider of operation, support and continuous development of Edsbyn Senab's complex IT environment. "They understand the challenges we face," says Johan Selberg, Head of Strategic Business Development and IT at Edsbyn Senab.

Nordlo offered a scalable, innovative and customised solution where we could grow into the services we needed

A customised hybrid solution

Edsbyn Senab is one of Scandinavia's leading suppliers of interior design solutions for offices and public environments. The company consists of several sales companies spread across the country and a large production facility and factory in Edsbyn, Hälsingland. The collaboration began in 2022 with a major implementation project of a new IT infrastructure. After a thorough feasibility study, we were able to deliver a tailored hybrid server solution with management of servers on site in Edsbyn Senab and operation in Nordlo's data centre and in Azure.

"We needed a close partner with operations expertise who could update and develop our server solution, and then manage the ongoing operations so we could focus on the application layer itself. Nordlo offered a scalable, innovative and customised solution where we could grow into the services we needed. They created trust early on in the dialogue, which is of course an important part of a complex project like moving a data centre. Today, we work closely with Nordlo. They understand our challenges, deliver a solution that suits us and improve co-operation between our units. They also have a service desk that knows us and can quickly help if something happens," says Johan Selberg at Edsbyn Senab.

With over 15 offices and operations spread out from southern to northern Sweden, a reliable infrastructure solution was required. Nordlo replaced access points, switches, firewalls and associated network components at all locations. The solution involves new and updated equipment adapted to the areas where the networks are used and provides a uniform and coordinated delivery for the whole of Sweden. "We are very pleased with how Nordlo handled both the technical and the purely physical challenge of installing a new network in an industrial environment."

Continuous improvement, development and support

For Edsbyn Senab, the collaboration with Nordlo has meant a major restructuring and development of the group's IT infrastructure and how it is used. A successful implementation phase is now followed by ongoing close collaboration where the focus is on minimising lead times, developing effective support processes and ensuring smooth and secure operation for the entire business.

"Nordlo's ambition is always to achieve close co-operation according to our collaboration model, with dedicated customer teams that meet the customer regularly for strategic and tactical IT meetings. In this way, we can be responsive to Edsbyn Senab's challenges and needs regarding their IT and continuously adapt to external challenges. Today they have an operation that suits their specific needs, and we help them with ongoing cost optimisation. We will continue to support Edsbyn Senab at a strategic, tactical and operational level to ensure an efficient and future-proof IT environment," says Tobias Sahlin, Business Developer and Business Area Manager IT at Nordlo.

"Nordlo knows us as a company, challenges us to develop and makes proactive and innovative suggestions on an ongoing basis. The co-operation is unpretentious and open. We feel we have a close and productive dialogue where we focus on making sure everything works, instead of getting stuck on what we can and can't do. It feels like we are evolving together and we look forward to a long-term and close partnership with Nordlo," concludes Johan Selberg.

About Edsbyn Senab

Edsbyn Senab started manufacturing interiors through Edsbyn back in 1899 and is now one of the Nordic region's leading suppliers of furniture and interiors for offices, retail, hotels, restaurants, schools, universities, health and social care. Their goal is to create stimulating environments that people love to spend time in. Read more

 

 

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