Edsbyn Senab ensures efficient operational solutions with Nordlo
Edsbyn Senab was looking for an IT partner that could deliver high reliability nationwide and a knowledgeable service desk with short lead times for their complex IT environment. As one of Scandinavia's leading suppliers of interior solutions with several sales companies spread across the country and a large production facility, they needed a partner that understood their specific challenges.
Customer
Edsbyn Senab
Services from Nordlo
Cloud and infrastructure
Security
Modern workplace
Digital business development
Branch
Industry and logistics
Cooperation in Brief
- Custom hybrid solution for complex environments
On-premises servers, data centre operations and Azure for over 15 offices from south to north.
- Network exchange in challenging industrial environment
New equipment at all sites with uniform delivery and adaptation to specific areas.
- Collaboration model with strategic meetings
Dedicated customer teams, regular meetings and ongoing cost optimisation for future-proof operations.
Challenge
Complex environment with sales companies and factories across the country
High operational reliability across the country and a knowledgeable service desk with short response times were important components when Edsbyn Senab began the procurement of a new IT partner. Nordlo won the procurement and is today the overall provider of operations, support, and continuous development of Edsbyn Senab's complex IT environment.
Edsbyn Senab is one of Scandinavia's leading suppliers of interior solutions for offices and public environments, consisting of several sales companies spread across the country and a large production facility and factory in Edsbyn, Hälsingland. With over 15 offices and operations spread from southern to northern Sweden, a reliable infrastructure solution was required.
Solution
Tailored hybrid solution with data centre and Azure
The collaboration began in 2022 with a major implementation project of a new IT infrastructure. After a thorough preliminary study, Nordlo was able to deliver a tailored hybrid server solution with management of servers on-site at Edsbyn Senab, as well as operations in Nordlo's data centre and in Azure.
"We needed a close partner with operational expertise who could update and develop our server solution, and then manage the ongoing operations so we could focus on the application layer itself. Nordlo offered a scalable, innovative, and customer-specific solution that we could grow into the services we needed. They established trust early in the dialogue, which is certainly an important part of a complex project like moving one's data centre," says Johan Selberg, Head of Strategic Business Development and IT at Edsbyn Senab.
Nordlo offered a scalable, innovative and customer-tailored solution that we could grow into the services we needed.
Results
Close collaboration with strategic meetings and ongoing development
For Edsbyn Senab, the collaboration with Nordlo has meant a significant transition and development of the group's IT infrastructure and how it is used. A successful implementation phase is now followed by ongoing close cooperation, with a focus on minimising lead times, developing efficient support processes, and ensuring smooth and secure operations for the entire business.
"Today we have a close cooperation with Nordlo. They understand our challenges, deliver a solution that suits us, and improve collaboration between our units. Moreover, they have a service desk that knows us and can quickly assist if something happens," says Johan Selberg.
Collaboration model with dedicated customer teams
Nordlo has always aimed for close collaboration according to its collaboration model, with dedicated customer teams meeting the client regularly for strategic and tactical IT meetings. This way, they can be attentive to Edsbyn Senab's challenges and needs regarding its IT and continuously adapt to external challenges.
"Nordlo knows us as a company, challenges us to develop, and continuously comes up with proactive and innovative suggestions. The collaboration is free of prestige and open. We feel that we have a close and productive dialogue where we focus on making everything work, instead of getting stuck on what we can and cannot do. It feels like we are developing together, and we look forward to a long-term and close partnership with Nordlo," concludes Johan Selberg.
About Senab
The leading supplier of furniture and interior design in the Nordics since 1899
Edsbyn Senab started manufacturing interiors through Edsbyn as early as 1899. Today, they are one of the leading suppliers of furniture and interior design for offices, retail, hotels, restaurants, schools, universities, healthcare and social care in the Nordics. Their goal is to create developing environments that people love to vary in.
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