Ludvig Svensson is more efficient with automated processes
Ludvig Svensson is a family-owned textile company with strong innovation as its core business, but their internal processes for managing innovation proposals from employees had become inefficient. When the company experienced difficulties in following up and providing feedback on ideas from the company's idea box, they turned to their IT partner Nordlo to digitalise and automate the process.
Customer
Ludvig Svensson
Services from Nordlo
Digital business development
Cloud and infrastructure
Modern workplace
Industry
Industry and Logistics
Collaboration in brief
- Automated innovation processes in the cloud environment
From emails and forms to automated flows that provide transparency for 370 employees globally.
- Proactive partnership with on-site consultants
Weekly presence for infrastructure, networking, and cloud journey plus 24/7 support worldwide.
- Comprehensive solution frees up time for core business
IT operations, security, licenses and digitalisation in one package that focuses on innovation.
Challenge
Innovative ideas required more efficient management
The family-owned textile company Ludvig Svensson places great focus on innovation and has a passion for developing textiles where functionality and design are the most important features. The company is a global player with a local touch, and when the need to digitise the innovation process arose, they turned to Nordlo as a close collaboration partner.
Since innovation and customer-adapted solutions are an important part of Ludvig Svensson's operations, they needed to develop and digitalise internal processes to enable continued development and relieve employees. When the company experienced difficulties in keeping up with following up and providing feedback on incoming innovation proposals from employees in the company's idea box, they turned to their entire partner in IT and digitalisation to explore the possibility of digitising and automating the process.
Solution
Automated workflows in the cloud environment create transparency
The collaboration began with developing the entire innovative team's process for managing ideas. The innovation process had existed for many years at Ludvig Svensson and consisted of ideas from all employees being submitted via email or forms, but the process of following up, responding to, and producing statistics on the ideas became difficult to manage while employees could not track the development of their proposals.
Today, Ludvig Svensson benefits from more opportunities in the organisation's existing productivity tools where submitted forms are added to automated workflows that are triggered when an idea is submitted, after which members of the innovation team are automatically assigned tasks. In addition to the process being both simplified and improved, it has become much easier to obtain the right information quickly.
"We experience a significant difference in being able to manage innovative ideas effectively. Nowadays, we have an innovation team that handles incoming ideas through automated processes in the company's cloud environment," says Stefan Rietdijk, business developer at Ludvig Svensson. "Transparency has also developed so that our 370 employees in different countries can follow the innovation process more clearly."
More automation opportunities await
The biggest challenge was that the idea process became time-consuming, where employees needed to follow up and ask questions about missing parts, while there was a lack of a clear strategy for document storage. Now the company has only scratched the surface of the opportunities available in the existing environment to automate processes and create efficiency, which means that the next step will be to review more workflows to digitalise.
We experience a significant difference in being able to handle innovative ideas effectively.
Results
Proactive partnership frees up time for innovation
The collaboration between Nordlo and Ludvig Svensson is based on a close partnership where Nordlo acts as a proactive IT partner to Ludvig Svensson's existing IT organisation. The collaboration began with the updating of IT security solutions, licence management, and server infrastructure, and by getting support from Nordlo in everything from IT operations to networking, IT security, licence management, and digital services, time is freed up for Ludvig Svensson to focus on innovation and the company's core issues.
Nordlo's consultants are on site with the customer every week and drive projects around infrastructure, networking solutions, and the journey to the cloud, while Nordlo provides 24/7 support for Ludvig Svensson's devices around the world. With a proactive approach and vision meetings, the digital development continues together.
About Ludvig Svensson
Family-owned textile company since 1887
Ludvig Svensson offers climate and environmental solutions for professional interior designers and greenhouse growers. It is a family-owned textile company in its fourth generation, since its inception in 1887, organised into two business areas: Climate Screens and Interior Textiles.
Global strategies with a customer focus are realised locally through the market companies in the Netherlands, USA, Mexico, China and South Korea. The textiles are produced in its own factories in Kinna, Sweden and Shanghai, China under the brand Svensson for export to over 130 countries. The group has a turnover of 740 MSEK and a total of 370 employees.
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