Secure and innovative IT supports the growth journey at Hedin Parts
Hedin Parts has undergone significant changes since the collaboration with Nordlo began in 2012, transitioning from Orio AB to becoming part of the Hedin Mobility Group with a continued focus on growth. As the exclusive global supplier of Saab Original parts to thousands of workshops in around 30 countries, they need a proactive IT partner who understands the complexity of global logistics operations and can support ongoing development.
Customer
Hedin parts
Services from Nordlo
Cloud and infrastructure
Application and development
Modern workplace
Digital business development
Branch
Industry and Logistics
Collaboration in brief
- Continuous development of critical IT platform
Operations, application operations and development with a deep understanding of the business since 2012.
- From static processes to smarter workflows
Transition to O365, new intranet and modernised work processes for global logistics operation.
- Award-winning returns management system for e-commerce
Tailored solution that provides competitive advantages and significant cost savings.
Challenge
Complex global logistics require a proactive IT partner
Hedin Parts has been operating within the Swedish automotive industry since 1947 and is now a global logistics and spare parts business, as well as the exclusive global supplier of Saab Original parts distributed to thousands of workshops in about 30 countries. In 2022, the company was acquired by Hedin Mobility Group and changed its name from Orio AB to Hedin Parts.
Despite new owners and a new name, the company's growth journey continues, and the need for a proactive and close IT partner remains, with challenges arising along the way that require ongoing advice and development of the IT environment to meet the needs driven by growth, ownership changes, and the operation of a complex global logistics business.
Solution
Comprehensive provider with a focus on critical business operations
Nordlo is a complete provider of their IT environment, which includes operation, application management, and continuous application development, with a partnership lasting over 10 years characterised by strong commitment and understanding of the business. Together, the parties have developed and continuously improved the critical IT platform, always with availability, security, and innovative technology in focus.
The responsibility to drive and develop complex production IT places high demands on knowledge and understanding of the critical business operations, requiring deep insight into how global logistics and spare parts management function in practice.
Over the years, Nordlo has taken the company from working with static file areas and email dispatches to smarter work processes in O365, as well as built a completely new, updated intranet. In addition, Nordlo has delivered an industry award-winning return management system for the company's e-commerce.
Running and developing complex production IT places high demands on knowledge and understanding of Hedin Parts' critical business operations.
Results
Industry-awarded system and significant cost savings
The result of the long-term collaboration is better cooperation, significant cost savings, and increased efficiency for the entire organisation. The transition from static processes to smarter workflows in modern tools has revolutionised daily work, while the new intranet has improved internal communication and knowledge sharing.
The industry-award-winning return management system for e-commerce has become a competitive advantage that demonstrates a deep understanding of the organisation's specific needs and challenges within global spare parts logistics.
About Hedin Parts
Exclusive global supplier of Saab Original parts since 1947
Hedin Parts is an exclusive global supplier of Saab Original parts, operating a growing logistics business with third-party logistics and running an expansive logistics park operation as a co-owner of Nyköping Logistikpark AB. The company, which has been active in the Swedish automotive industry since 1947, was acquired by Hedin Mobility Group in 2022 and changed its name from Orio AB to Hedin Parts. The head office, including the logistics and distribution centre, is located in Nyköping.
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