Cervera, as a leading player in kitchen products and home furnishings, needs to manage the rapid pace of change in retail to create a seamless customer experience. To meet the consumer expectations of tomorrow, robust digital infrastructure and high flexibility are required, where IT operations must function perfectly in all situations and continuously evolve to support business objectives and growth strategies.
Customer
Cervera
Services from Nordlo
Cloud and infrastructure
Modern workplace
Application and development
Digital business development
Security
Branch
Retail
Cervera is a leading player in kitchen products and home furnishings that needs to manage a rapid pace of change to create a seamless experience for its customers. To meet tomorrow's expectations of consumers, a robust digital infrastructure and a high degree of flexibility are required, where IT operations must function perfectly in all situations and continuously evolve to support their business goals and growth strategies.
"For us at Cervera, it is crucial to work with a reliable, flexible, and technically skilled IT partner who shares our values and enables a high pace of change. Our business is dependent on IT operations that work fully in all situations and continue to evolve over time," says Rasmus Andersson, Head of IT at Cervera.
Cervera will free up internal competence to focus more on core operations, innovation and business development, which is why the choice fell on Nordlo as IT partner. The partnership goes back many years and includes everything from daily IT operations to developing advanced technical solutions that improve Cervera's IT delivery.
The collaboration includes infrastructure, operations, development, integrations, consulting and support for Cervera's stores where Nordlo's servicedesk acts as the Single Point of Contact for all IT-related issues, ensuring a smooth and efficient management when a problem arises.
For us at Cervera, it is crucial to work with a reliable, flexible, and technically skilled IT partner who shares our values and enables a high rate of change.
By collaborating with a partner, Cervera has been able to ensure a stable and flexible IT operation that supports their business. Nordlo handles all technology such as point of sale hardware, networking equipment, and back-office computers so that Cervera can focus on improving the customer experience and further developing its business and offerings.
The dedicated customer team at Nordlo listens to Cervera's needs, presents solutions, and acts as independent advisors with overarching technical responsibility, providing Cervera with the security and flexibility they need to manage the fast pace of change in retail.
Cervera is Sweden's leading player in quality products for the kitchen, home, and gift table, with online sales and around 70 stores across Sweden. Since spring 2018, they have also been available as an online store in Norway and since spring 2022 as an online store in Finland.
With close collaboration and a strong business insight in focus, we have created many long-term and successful customer relationships across various industries.
