How Nordlo ensures stability and security for Complér
Complér Accounting is a state-authorised accounting firm that relies on secure and efficient IT operations to deliver top-notch accounting services to businesses and organisations in Norway. For several years, they have had Nordlo as their strategic IT partner to ensure high availability, minimise the risk of downtime and other digital threats, while also obtaining a comprehensive solution for IT operations, networking, telephony, and development.
Customer
Complér
Services from Nordlo
Cloud and infrastructure
Security
Digital business development
Modern workplace
Cooperation in brief
- Proactive monitoring with monthly reports
Stable infrastructure with continuous monitoring that detects and resolves issues early, with regular reporting.
- Tailored SharePoint intranet for better collaboration
An efficient platform for information sharing and optimised workflows with a focus on digitalisation.
- Strategic advisor with deep insight
Long-term partnership based on mutual trust and natural advisory during changes in operational systems.
Challenge
Accounting firm needs secure IT operation without disruptions
As an organisation that relies on secure and efficient IT operations, Complér has a need for a strategic IT partner that can deliver stability and security. Accounting requires high uptime and reliable systems, while security must be a high focus to protect sensitive financial data and meet regulatory requirements.
Solution
Proactive monitoring and tailored SharePoint intranet
Nordlo has set up a stable and scalable infrastructure that ensures high availability and performance, while proactively monitoring the systems to minimize the risk of downtime and other digital threats. With a robust IT platform, Complér can operate efficiently and without operational disruptions, where proactive monitoring provides peace of mind by detecting and resolving potential issues early.
Over the years of collaboration, Nordlo has worked closely to ensure both a well-functioning daily operation and strategic development with Complér's best interests in focus. An important step in this process has been to optimize workflows and improve the flow of information, where Nordlo has developed a customised intranet based on SharePoint that provides Complér with an effective platform for collaboration and information sharing.
Monthly reports and regular operational meetings
"We experience Nordlo as a knowledgeable and reliable partner for our company as security is a high priority for both us and Nordlo. Monthly reports regarding operational systems and regular operational meetings give us a good overview," says Gro Kvalheim, Managing Director at Complér Accounting.
The stability is impeccable as we have had only minimal interruptions in our work for many years.
Result
Unquestionable stability and a long trustful collaboration
"The stability is impeccable as we have had minimal interruptions in our work over many years," continues Gro Kvalheim.
The collaboration between Complér and Nordlo has developed over several years and is characterised by mutual trust, close monitoring, and a shared focus on quality and security.
"We have had a long partnership with Nordlo and they are our natural advisor when we consider changes to operational conditions regarding our systems. We see Nordlo as an important and trustworthy partner for managing our security, developing new systems, and machinery. Additionally, we find the staff to be friendly and knowledgeable, providing us with answers and good support tailored to our needs," says Gro Kvalheim.
With a strong focus on digitalisation, Nordlo's solutions have helped create an agile and clear day-to-day operation for Complér. For Nordlo, the collaboration has been an example of how a comprehensive IT partner can create value through tailored solutions, proactive follow-up, and close dialogue.
About Complér
State-authorised accounting firm with first-class services
As a state-authorised accounting firm, Complér is dedicated to delivering first-class accounting services to businesses and organisations in Norway.
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