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  5. Parken Zoo chooses Nordlo for a secure IT delivery

As one of Sweden's most visited excursion destinations, Parken Zoo's IT operations are held to high standards – the technology must work for both staff and visitors. When the zoo became privately owned, a reliable all-in-one solution was needed to optimise operations, from updated infrastructure to special solutions such as surveillance cameras for animal care.

Collaboration in brief

  • Comprehensive solution for the entire zoo
    Updated infrastructure, servers and computers that create a sustainable and reliable IT environment.
  • Surveillance cameras improve animal care
    Cameras inside the animals allow caregivers to study behaviours without disturbance, via computers or mobile app.
  • Wireless network for a larger area
    Expanded network with wireless links provides better coverage and capacity across the entire park.

Challenge

One of Sweden's most visited excursion destinations requires a reliable overall solution

Parken Zoo is one of Sweden's most visited excursion destinations and therefore has high demands on an IT provider that delivers a reliable comprehensive solution. When Parken Zoo became privately owned, they decided to replace the infrastructure to optimise operations, and after a procurement process won by Nordlo, they were tasked with delivering a complete IT solution.

Solution

Comprehensive solution with wireless network and surveillance cameras for animal care

Nordlo takes over and creates a comprehensive solution for all IT operations at Parken Zoo, where infrastructure, servers, and computers for the staff are replaced and updated to create a more sustainable environment. Nordlo is also expanding Parken Zoo's network with wireless links to communication points, making the network more accessible and capable of functioning over a larger area.

Nordlo is also installing surveillance cameras inside the animal enclosures so that the animal caretakers can always see how the animals are doing and what they are doing without disturbing them. This is particularly important as much of the animal caretakers' work involves studying animal behaviour. The videos can be accessed both via computers and a mobile app to increase flexibility for the staff.

If they notice that we are present, it can affect their behaviour. Therefore, it is really good that we can use this technology. Being able to go back and look at recorded material and see what happens when we are not there is really good. Now we can sit at a computer and study the animals directly or via recorded material.

There is a lot of technology that needs to work for us who work here, and if something goes wrong or doesn't work, we always get help from an IT consultant incredibly quickly.

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Results

Secure IT operations and close collaboration that works in practice

With Nordlo, Parken Zoo has received an updated IT environment that meets the requirements for their operations. The wireless links have created a more accessible network that can be used over a larger area, and with the comprehensive solution that Nordlo has developed, Parken Zoo has gained confidence in an IT system that works.

We have a very close collaboration with Nordlo and the relationship is great. We never experience any problems and always get the help we need.

About Parken Zoo

From a folk park to one of Sweden's most visited zoos and amusement parks

Parken Zoo in Eskilstuna opened in 1898 as one of Sweden's first folk parks and has developed into a zoo and amusement park that is today one of Sweden's most visited excursion destinations. The company has been privately owned since 2016 and is owned by Mimir Invest AB.

Bergslandskap med moln och sjöreflektioner under molnig himmel.

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