Norsk Tur experiences high operational reliability with Nordlo
With the motto "Tailored quality at every step", Norsk Tur needs IT and telecommunications solutions that always work. They should be available for their customers and never experience communication interruptions.
The travel organiser Norsk Tur arranges group trips to destinations around the world for individuals and companies.
Customer
Norsk tur
Services from Nordlo
Modern workplace
Cooperation in brief
- 20 years of trust builds security
Long-term partnership that ensures availability around the clock, all year round.
- Custom platform without interruptions
Combination of cloud services and local servers with automatic operation and SLA guarantee.
- Customers always come right
Flexible currency exchange solution with internal availability and integration that gets customers to the right employees.
Solution
Cloud services and local servers in perfect combination
All IT and telecom solutions are delivered and operated by Nordlo. The IT platform is a bespoke combination of cloud services and on-premises server solutions. With automatic IT operations and SLA agreements, the IT solutions are never down.
Nordlo's consultants are also on-site at Norsk Tur for a set number of hours each week to ensure everything functions as it should.
Nordlo ensures that we do not experience downtime and that we are available 24/7 for our customers who may be in different time zones or need to reach us.
Results
Flexible switching that always gets the customer to the right person
With the flexible switching solution Mobilt Bedriftsnett, customers always get a response. Additionally, it is free to call internally, and employees can manage their own availability. The solution allows you to mark absence and see if colleagues are available or busy. Customers will therefore always reach the right person. With 1881 integrated, you can also see who is calling.
Nordlo understands our needs in the smallest detail and suggests solutions that help us live up to our motto. Moreover, it is very convenient to collaborate with just one supplier.
About Norsk Tur
Travel organiser with a passion for tailor-made group trips
Norsk Tur is a travel company that arranges quality trips for groups of all sizes to destinations around the world. With extensive experience, solid routines, and a rich network of contacts worldwide, every customer receives quality at every step.
The company is based in Kristiansand but serves clients from all over Norway. They create exciting and content-rich group trips as well as shorter weekend tours for organisations, banks, and companies. With a focus on high standards, they offer destinations across the globe and tailor travel arrangements that include everything the customer desires.
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