Well-functioning collaboration between Norgesplaster and Nordlo
Norgesplaster has a modern factory in Vennesla with 58 employees working shifts and requires stable IT systems around the clock. As a manufacturer of plasters for the Norwegian and international markets, they need responsive systems and independent IT users, while also seeking high-quality Azure-based solutions at competitive prices through a well-functioning partnership with their IT supplier.
Customer
Norgesplaster
Services from Nordlo
Cloud and infrastructure
Security
Modern workplace
Industry
Industry and logistics
Cooperation in Brief
- Azure hosting with high redundancy and backup
Future-proof Azure server solution with mobile backup, firewall, security, and Microsoft 365 for stable operation around the clock.
- Weekly visits create security and accessibility
On-site consultants lower the threshold for questions and build trust among employees.
- Comprehensive provider of IT and telephony
Network, PABX house central and mobile business network ensure optimal communication in production.
Challenge
Modern factory with shift work requires stable IT systems around the clock
Norgesplaster has a modern factory located in Vennesla where stable and responsive IT systems are very important, with a stable network to ensure access to all systems. The production staff works shifts, and this requires stable operation around the clock, while the company wants its employees to be independent IT users with a high level of confidence in using the available tools.
The company has 58 employees, the majority of whom work at the premises in Vennesla, and about 45 of the employees are daily users of IT solutions. Norgesplaster's expectation of Nordlo as an IT provider is that high-quality solutions are delivered at competitive prices, through a well-functioning collaboration.
Solution
Azure hosting and weekly visits create assurance and accessibility
Nordlo delivers network lines and network equipment to Norgesplaster and ensures stable operation of the network. The server solution with SQL is hosted in a forward-looking Azure solution, where Nordlo also handles firewall, security, Remote Desktop solutions, backup solutions, and client applications such as Microsoft 365.
To ensure network access even in cases where there might be line breaks, the solution is set up with a mobile backup solution for access to login.
As part of Norgesplaster's desire for independent users, weekly consultants from Nordlo visit the offices, allowing employees to ask the consultant face to face if there is anything they are curious about and lowering the threshold for contacting Nordlo's support desk.
Telephone solutions as part of the whole
In addition to IT solutions, Nordlo is also Norgesplaster's partner for telephone solutions where they manage the PABX central system and assist in their mobile business network to ensure good telephone availability and optimal calling loops.
Regular visits have made Nordlos consultants become good colleagues for the employees at Norgesplaster.
Results
The consultant has become like a good colleague
The collaboration with Nordlo ensures that Norgesplaster is always running on the most optimal solutions and has efficient IT operations. They find Nordlo's consultants easily accessible and their support desk provides quick and good feedback while being solution-focused.
"Regular visits mean that Nordlo's consultant has become like a good colleague for the employees at Norgesplaster," says Rune Grinde, CFO at Norgesplaster.
About Norgesplaster
Leading total supplier of plasters and medical consumables
Norgesplaster AS produces and sells a wide range of plasters for both the Norwegian and international markets. They have a strong focus on product development and are a leading total supplier for wound care, first aid, sports medicine, and semi-finished goods for medical consumables (electrodes).
Contact us!
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