Outsourcad IT gives Montico a secure foundation and strategic strength
With a growing number of employees and offices across the country, Montico needed an IT partner that could deliver a complete solution. They wanted daily support for just over 150 employees, combined with long-term strategic work for the IT domain.
Customer
Montico
Services from Nordlo
Modern workplace
Collaboration in brief
- Outsourced IT with full flexibility
150 users across 20+ locations receive equipment, support, and services that scale with the business.
- Strategic IT Director included in the position
Hired expert assists with long-term planning and the right decisions for the future.
- Stable foundation for competitiveness
Uniform, secure IT environment with daily support and strategic governance that strengthens the position.
Challenge
Unified IT strategy for 150 employees across 20+ locations
The current IT supplier did not meet the requirements, so a procurement process was initiated. Of four potential candidates, the choice fell on Nordlo – the provider that best met Montico's needs.
"Nordlo has done a very good job in the procurement process, but from the beginning, I saw you as an outsider. When we summarised all aspects and impressions, it was still Nordlo that claimed first place," says Chief Financial Officer and co-owner Lars-Göran Thorberg.
We wanted an IT strategy for the entire company to achieve a unified, secure, and functional IT environment.
Solution
Outsourced IT with full flexibility and strategic support
The winning solution for Montico was to outsource the entire IT function. Today, around 150 users across more than 20 locations receive IT equipment, services, and support through Nordlo. As Montico's business is affected by shifts in the job market and political decisions, this flexibility is perfect. All users receive full support from customer service, which is especially important for satellite offices.
In addition to user equipment and support, Nordlo provides IT operations with monitoring, hybrid environments with Office 365, license management, and Print as a service. The capabilities of the Office 365 suite allow Montico to adopt more programmes than before and are curious about Omnia as a future platform.
Strategic IT Manager as Part of the Role
Since the agreement started, a hired IT Manager has been part of the concept. This role has developed well and gained greater responsibilities over time. The position involves identifying improvements in the existing IT environment at a strategic level, as well as evaluating other suitable solutions.
“We in the IT Council and our users are very pleased with both the services and support. We have an IT-intensive environment where many projects and systems development are ongoing simultaneously, which requires the right IT knowledge. Therefore, we are satisfied with the support our hired IT Manager has provided us in these projects,” says Beatrice Singleton, Marketing Manager at Montico.
We are very pleased that Nordlo can provide us with both a functioning everyday life and at the same time help us with the strategic IT work so that we can make the right decisions for the challenges of the future.
Results
Stable foundation and right decisions for the future
Since Nordlo took over responsibility, there have been significant changes. Today, Montico has a stable IT environment for all users, with customer support providing daily assistance in their work.
"We are so pleased that a supplier can provide us with both a functioning everyday life and simultaneously assist us with strategic IT work so that we make the right decisions for future challenges," says Beatrice.
With the help of a stable foundation with the right IT tools and a well-thought-out IT strategy, Montico will remain competitive in its industry even in the future.
About Montico
Comprehensive matching company in recruitment and staffing
.Montico is a comprehensive matching company that offers complete solutions in recruitment, staffing, and training. The company has nearly 1,000 employees, of which about 800 are consultants placed with clients. With offices in 23 locations in Sweden, a headquarters in Tranås, and an office in Poland for international workforce, they assist both companies and individuals.
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