Digitised growth and seamless acquisitions at Lindströms bil
Lindströms Bil, a car dealership, and Nordlo have built a partnership that has lasted for over 20 years based on reliability, trust, and close collaboration. Since 2005, the company has grown from around 20 employees to over 220 staff across seven locations, where Nordlo has designed and developed IT and infrastructure from the ground up while supporting growth and seamless acquisitions.
Customer
Lindströms bil
Services from Nordlo
Modern Workplace
Cloud and Infrastructure
Digital Business Development
Collaboration in brief
- Help from start to finish
Easy and secure onboarding and offboarding of new users.
- Future-proof
Continuous security and optimisation that future-proofs.
- Cost control and license management.
Management and optimisation with a strong focus on security
Challenge
Traditional industry focusing on digitalisation and growth
Lindström's car is an authorised dealer of Toyota and Lexus, offering workshop services, tyre hotel, car rental, and sales of spare parts. The partnership with Nordlo began in 2005 and since then the company has grown from about 20 employees to over 220 employees in seven locations.
The car industry is traditional where digital maturity varies and getting an entire business on board with the change can be challenging, while several players in the industry aim for 50% of car sales to occur digitally by 2030.
Solution
Reliable overall supplier with a personal consultant on-site
Nordlo is a comprehensive provider of Lindström's car IT, managing operations, delivering workplaces, and supporting with fast and knowledgeable support. They also have a personal consultant on-site at 50% who has been with them from the start, which is significant for the ongoing collaboration and development going forward as the company is constantly growing, and Nordlo is always there to enable growth and seamless acquisitions.
"Nordlo has developed and built our IT and infrastructure from the ground up. It shapes how we work with IT today. The collaboration is genuine, honest, and needs-driven. The focus is not just on sales. They know us, understand what we need, and come up with suggestions based on our requirements and circumstances. Moreover, we get along well on a personal level," says Johan Gustavsson, Vice President at Lindström's Car.
Automated workshop processes for efficient service
Lindströms Bil is an optimistic company that focuses on digitalisation and development. "In addition to providing operations and hardware to the offices, we have created digital and automated solutions for the workshop process. Together with Nordlo, they have created an efficient business with automated flows to offer effective and smooth service to customers and employees," says Andreas Karlsson, Business Manager at Nordlo.
I have probably never worked with an IT partner who has been as accessible as Nordlo.
Results
Available support and proactive development moving forward
“I have probably never worked with an IT partner that has been as accessible as Nordlo. If there’s something going wrong, we can always get in touch with Andreas and Mattias, weekdays, evenings, and weekends. Business insight is important and it’s great to have support that is aware of our history and knows our needs. We receive quick feedback and proactive support going forward. We understand each other,” says Johan.
Lindströms Bil focuses on quality and chooses to take it slow as they are currently working on creating a customer journey that is digitalised, secure, and accessible. “The goal is to create an overview and better coordination between offices, workshops, and delivery to customers. Nordlo is an obvious part of this transformation project,” concludes Johan Gustavsson.
About Lindström's Car
Authorised Toyota and Lexus Dealer for a long time
Lindström's Car is an authorised dealer for Toyota and Lexus, engaged in both new car sales and the sale of used cars, as well as supporting their customers with everything else related to car ownership. Today, they have full-service facilities with car sales, service workshops, and spare parts sales at seven locations with over 220 employees. They also offer car rental and tyre storage.
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