Atteviks strengthens competitiveness with a forward-leaning and innovative IT partnership
Atteviks has been a forward-leaning player in the automotive and transport industry since 1945, but like many in the industry, they faced challenges with digitalisation efforts and complex IT needs. With three companies, unique business flows, and the ambition to stay at the forefront, they needed an IT partner that could understand both the complexity of the industry and their long-term digital vision.
Customer
Atteviks
Collaboration in brief
- Strategic partnership in a complex industry
From a total supplier to a digitalisation partner that understands the unique needs of the car and transport industry.
- Custom workshop application
Digital work order management that streamlines processes and strengthens trust in Atteviks.
- Sustainability as a competitive advantage and core value
Nomination for the climate prize 2020 for IT solutions that reduce environmental impact and create a simpler everyday life.
Challenge
Complex environment in an industry that is lagging behind digitally
The automotive industry's digital development is slow, with many lagging behind in digitisation efforts and few having managed to work with systems and data in a sensible way in service and sales environments. Atteviks consists of three companies with unique needs and numerous processes that need to function, creating a complex environment to work in while they also want to stand out and stay ahead of their competitors.
Nordlo has been Atteviks' IT provider since 2001, where the long-term and close collaboration has fostered both customer insight and knowledge about the automotive and transport industry.
Atteviks consists of three companies with unique needs and many processes that must function. It is a complex environment to work in. Nordlo has been good at delivering and meeting the needs.
Solution
Comprehensive provider evolved into a strategic digitalisation partner
Today, Nordlo Attevik's IT department, SPOC, provides support and workplace services that deliver infrastructure and operations in Nordlo's own data centres as well as in public cloud. Nordlo has managed the project from implementation to ongoing delivery of support and a modern workplace for all employees, while ensuring that the setup is correct with information classification so that Attevik can fully utilise the power of the cloud and gain significant competitive advantages over other companies in the industry.
Tailored workshop application revolutionises work processes
A good example of the strategic partnership is the workshop application that Nordlo has developed together with Atteviks. The app, which connects to Volkswagen's systems, is used by mechanics in the workshops to register jobs, make notes, take photos, film and create digital work orders, while also helping service advisors to communicate the technicians' work more easily and ensure they are paid correctly for their work.
Since the partnership began in 2001, Nordlo has evolved from being a complete IT provider to also being a strategic partner that contributes to the customer's digital business development. The collaboration started with Nordlo's service offering Workplace as a Service, which means delivering computers, account management, support and operations that are both flexible and cost-effective, as Atteviks does not need to have a lot of computers when Nordlo manages everything and ensures it works.
It is a complex environment to work in. Nordlo has been good at delivering and meeting the needs.
Results
Streamlined processes, sustainability and competitive advantages
The close collaboration has resulted in Atteviks being able to streamline its working methods and simplify all administration, among other things by automating the onboarding and offboarding of employees. The result of the workshop application is more efficient work processes, better structure, simpler administration, and strengthened trust in Atteviks.
Nordlo has a future-oriented mindset and is a clear and proactive partner where the close collaboration with continuous check-ins, responsive teams, and an unpretentious attitude creates security and trust in the expertise.
Sustainability as a Competitive Advantage
Working actively with sustainability is important for both Atteviks and Nordlo, and for Atteviks to be a sustainable player in the future vehicle market, the sustainability perspective must permeate the entire business including digitalisation efforts. Nordlo ensures that Atteviks' IT solutions contribute to the sustainability work, among other things through reduced paper usage, fewer transports, and a simpler everyday life for all employees.
Atteviks chooses suppliers that share the same values regarding sustainability, which contributed to Atteviks nominating Nordlo for Jönköping County's Climate Prize 2020 for its strategic work towards a more sustainable operation.
Development Forward
Comprehensive provider that has evolved into a strategic digitalisation partner
Nordlo and Atteviks have worked together for a simpler everyday life since 2001, and the work continues. The constant goal is to continue to streamline and simplify for everyone working at Atteviks and to involve all employees in the journey, as it is crucial to have employees on board to help them embrace and see the opportunities with all IT initiatives. If one fails to do this, one has not digitalised at all, merely spent money on tools that are not used – employees must want to use features and improve their processes for things to happen.
About Atteviks
Family business in the automotive and transport industry since 1945
Atteviks has been operating in the automotive industry since 1945 and currently sells passenger cars, trucks, and transport vehicles. Together, they consist of three companies – Atteviks Group AB, Atteviks bil AB, and Atteviks lastbil AB – with 450 employees spread across eight locations in Småland. The goal is to be close to the customer and offer high service in the workshops.
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