Managed services
Customer team
Nordlo offers our Managed Services clients a customer team that carries out IT operations and helps you with proactive suggestions with a focus on work for the future.
Collaboration and SIAM
Nordlo’s Managed Services include a comprehensive collaboration model to provide our clients with proactive development. Nordlo can also offer SIAM, Service Integration and Management, i.e. managing your ecosystem of suppliers in one cohesive delivery.
Processes
Digitalise and automate your processes and create a more efficient business. You can instead focus on what your business does best.
Customer portal
A customer portal gives you a good picture of your IT environment and cases. You can make contact with support or order new hardware.
Service content:
Managed Services is a customer-specific one-stop solution. The service content is customised according to your business, but can contain, for example: IT Infrastructure, Clients, Security, IT Solutions for the Office, Service Desk, Consultants and a TAM/IT Manager.
Operating reports
You get detailed operating reports that tell you all you need to know about how your IT is working and performing.
Create a one-stop solution for your IT through Managed Services
Managed Services can provide your business with the adapted solutions to provide business value without needing to incur major costs for its own IT department, IT infrastructure, Application Development and Application Management. Engaging a supplier for a one-stop undertaking, e.g. for IT infrastructure or Application Management is becoming an increasingly common option in many companies, as it is a cost-efficient solution, while at the same time bringing in more wide-ranging competence and achieving better results.
When a business grows or shrinks quickly, there are many benefits, for example, in having outsourced their IT operation or clients to a provider. The provider should of course have a stable, secure and flexible infrastructure, but also a good collaboration model and an opportunity to help the client develop.
Benefits of Managed Services:
- It's more cost efficient
Outsourcing your IT reduces your costs and increases cost control. You don’t need to invest in infrastructure and avoid unforeseen cost increases.
- You get a flexible, scalable solution
You can also scale your IT up or down when needs change, and you don’t need to commit over time or make sure you have the right capacity or competence available. Your IT platform is updated continuously and you have agreed service levels for all management.
- Your organisation becomes more efficient
Your employees can focus on the core business, and you enjoy both faster and better support.
- You have enhanced competitive strength
With access to greater competence and more resources for your IT, combined with the fact that you can focus on what benefits your business, your business will become more competitive.
Do you want to get in touch?
We love customer dialogues and challenges. Contact us and we will help you!