Why is digitalisation important?
Together with Oxford Economics, SAP has compiled a report entitled “Digital Transformation leaders are few and far between” which asserts that the majority of companies that undergo digital transformation believe it has a positive effect on the business and boosts profitability. It also reveals that 70% of respondents noticed an improvement in customer satisfaction, and said it had become easier to recruit and retain new talent. Some years ago, digitalisation was considered by many to be a trend, but this is a clear indication that it pays dividends and represents a good investment.
According to IHM Business School, companies that choose not to digitalise run the risk of gradually dying out. This is because the world around is changing faster than ever, and enterprises must embrace change in order to stay up to date and remain relevant on the labour market.