HomeRoy Aase

Roy Aase

Support Consultant, Nordlo in Haugesund

”In the future I believe that traditional IT services and systems might become even more simplified, making them even more user-friendly for the users, and also for those that maintain them. Apart from that, I believe there’s an increasing focus on security, because of the rising number of attempted data breaches.”

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Tell us about your role at Nordlo

I work as First-Line support at Nordlo’s helpdesk in Haugesund. My duties largely involve registering ongoing customer cases and resolving support assignments. I also have some administrative work, including invoicing our services and following up on customer questions.

What did you do before?

I spent ten years working at Appex before we became part of Nordlo. Previously, I worked as a department manager, marketing consultant and six years as shop manager.

Can you describe a normal working day for you?

My days usually begin at seven o’clock, when I start by going through incoming cases, helping to resolve or forward them. Apart from that, most of my days are spent on ongoing support cases and follow-up. I also have a variety of duties that involve finance, administration and follow-up on service and customer agreements.

”It means a lot for the work environment that everyone gets to be involved in influencing decisions and how we should work”


What’s Nordlo like as a workplace?

Nordlo is an exciting, forward-looking company that’s growing. I appreciate being part of something bigger and having a wide network of contacts with lots of different competences. I feel that I learn something new every day. In the future, I really look forward to getting to know even more of my Nordlo colleagues!

What challenges do you see for the industry in the future?

Looking ahead, I think that traditional IT services and systems will become even more user-friendly, making them easier to handle for end users and those who maintain them.

Not able to find a role that suits you?

At Nordlo we constantly look for people with IT competence and a passion for sustainable change, where our innovation shape the future within IT and digitisation. Even if we are not looking for a specific role at this very moment, we are always keen to hear from you who wishes to work with us. Please feel free to send us your application here.

Send us your spontaneous application here 

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